COVID19 and your delivery
Please note that due to the current pandemic delivery times are much slower than usual. Especially to areas in Victoria and other rural areas around the country. Parcels are also currently priority for Australia Post currently meaning small mail such as letters are taking much longer than usual as well.
Please be patient when waiting on delivery of your items as once they have left our warehouse it is beyond our control. Consider tracking or even express for peace of mind and keeping track of your purchases journey.
Our team aim to pack, check and dispatch orders within 24 hours of receiving your order Monday to Friday. Where an order is placed after 2pm AEST on Friday it may not be dispatched until Monday. During the Christmas holiday season, orders may take more than 24 hours before dispatch.
Overseas deliveries leave our warehouse every Tuesday.
ShippingShipping charges are calculated based on the total weight of your shopping cart and your location - so you save on shipping when there are multiple items in your order being shipped together.
Costs of delivery within Australia are based on options chosen at checkout.
Standard - Free within Australia
Tracked - $6.05
Express - $13.05
International rates applied at checkout based on weight of all items in your cart.
Games and Small Items
Games and small items such as memory cards, usb cables etc, will be sent as large letters, either in padded envelopes or super flats, unless otherwise specified at checkout.
Choosing the free postage on these items means that they will be sent in an envelope without tracking. Choose this option at your risk as there is no way for us to track said item once it leaves our warehouse.
3 or more games will be boxed and sent with tracking automatically.
Adding tracking at checkout allows for the item to be tracked and aids in reducing an anxious wait for your delivery. Please consider adding this option if you wanting to know exactly where your item is and when it will arrive.